• Accommodation: Comfortable stays in camping tents (twin sharing) or guesthouses/hotels during the trek, as applicable.
• Meals: All meals during the trek, including breakfast, lunch, dinner, and snacks, with vegetarian options and eggs (if applicable).
• Experienced Guides & Support Staff: Professional trek leaders and a dedicated support team to ensure safety, comfort, and an enjoyable experience throughout the trek.
• Trekking Equipment: Essential gear like tents, sleeping bags, mats, and group equipment such as first-aid kits and cooking supplies (if applicable).
• Transportation: Pick-up and drop-off services from designated points, as specified in the trek package.
• Permits & Fees: All required trekking permits, forest entry fees, and other related charges.
• Medical Assistance: Basic first-aid and essential medical support provided during the trek.
• Group Safety Kit: Includes oxygen cylinders, communication devices, and other emergency safety equipment.
• Discounts & Offers: Applicable vouchers or discounts based on special promotions at the time of booking.

• Accommodation: Comfortable stays in camping tents (twin sharing) or guesthouses/hotels during the trek, as applicable.
• Meals: All meals during the trek, including breakfast, lunch, dinner, and snacks, with vegetarian options and eggs (if applicable).
• Experienced Guides & Support Staff: Professional trek leaders and a dedicated support team to ensure safety, comfort, and an enjoyable experience throughout the trek.
• Trekking Equipment: Essential gear like tents, sleeping bags, mats, and group equipment such as first-aid kits and cooking supplies (if applicable).
• Transportation: Pick-up and drop-off services from designated points, as specified in the trek package.
• Permits & Fees: All required trekking permits, forest entry fees, and other related charges.
• Medical Assistance: Basic first-aid and essential medical support provided during the trek.
• Group Safety Kit: Includes oxygen cylinders, communication devices, and other emergency safety equipment.
• Discounts & Offers: Applicable vouchers or discounts based on special promotions at the time of booking.

Cancellation and Refund Policy – Trek On Climbs

At Trek On Climbs, we understand that plans can change. Below is our comprehensive cancellation and refund policy to help you make informed decisions while booking with us:

Cancellations Made 25 Days or More Before the Trek

Refund Options:

• 95% of the trek fee is refundable (5% deduction applies).
• Alternatively, a 100% cash voucher (valid for one year) can be issued for any trek.
• You can also transfer your booking to a friend for any trek and any date.

Cancellations Made Between 24 to 15 Days Before the Trek

Refund Options:

• 70% of the trek fee is refundable (30% deduction applies).
• A 100% cash voucher is available for the same trek (valid for one year).
• An 85% cash voucher is available for any trek (valid for one year).
• Transfers to a friend are allowed for the same trek on any date.

Cancellations Made Between 14 to 10 Days Before the Trek

Refund Options:

• 50% of the trek fee is refundable.
• An 80% cash voucher is available for the same trek (valid for one year).
• A 70% cash voucher is available for any trek (valid for one year).
• You may shift to another batch for the same trek within the same season (subject to availability).
• Transfers to a friend are allowed for the same trek on any date.

Cancellations Made Less Than 9 Days Before the Trek

Refund Options:

• No cash refund is available.
• A 20% cash voucher is available for the same trek (valid for one year).
• A 10% cash voucher is available for any trek (valid for one year).
• You may transfer your booking to a friend for the same trek and date.

Special Circumstances: Cancellation by Trek On Climbs

In rare situations where Trek On Climbs cancels a trek due to unavoidable circumstances such as extreme weather conditions or natural disasters:

• A 100% voucher will be issued for the amount paid, redeemable for any trek within one year.
• This does not apply if a participant is required to descend due to health issues or rule violations.

Change of Trek or Batch

In cases where a trek shift becomes necessary due to unforeseen weather or logistical challenges:

• Participants will be provided with an alternative trek.
• Cost differences will be adjusted through vouchers valid for one year.
• Batch changes are subject to seat availability.

Additional Terms

• Refunds are not applicable for bookings made with promotional offers, vouchers, or discount codes.
• Vouchers are non-transferable and can only be redeemed for treks booked directly with Trek On Climbs.
• Trek On Climbs reserves the right to modify policies and itineraries without prior notice due to factors like road closures, government directives, or participant health concerns.

We value your understanding and cooperation as we strive to ensure your safety and provide memorable trekking experiences.